Digibells Reviews — What Our Clients Say About Our Ecommerce Services

One of the most critical choices a seller can make is picking the appropriate ecommerce account management firm. Whether for rankings, sales, business health or any other measure of a business, the team is the backbone of your business growth. Trust is not something we trust at Digibells based on promises. It is developed in the following ways: results, transparency and consistent support.

Digibells has served 500+ sellers and handled 1100+ active seller accounts in the biggest marketplaces in India like Amazon, Flipkart, Meesho, Myntra, Blinkit, Zepto, JioMart, Ajio and more over the past 7 years. Our clients range across all categories including fashion, electronics, FMCG, home decor, beauty, nutrition and more.

In this blog, we are providing honest feedback from our clients and some real Digibells reviews and a honest look of what it really means to work with Digibells for your ecommerce business. Assuming you're considering us and you want to know what our clients say, then this is where to begin.

What Our Clients Say — Digibells Customer Reviews

The customer is always king and the voice of the word of the customers who have trusted us with their business can speak louder. Some of our clients have shared their experience with the Digibells.

Mountain Breeze — Harsh Nutricare

The Digibells performance is not outstanding and over the past 2 years they have grown well, but our brand, Mountain Breeze, has grown at an unexpected pace.

Digibells was selected to be the full marketplace account manager for Mountain Breeze, a nutrition brand. The brand experienced steady growth on each of its seller accounts in the two years of working together, something the brand itself described as "unexpected". This is a type of long-term growth partnership that Digibells are well suited to.

ADI Shoes — Anupam Traders

We are trading in emarketplaces in last 7 years and our growth has been good in the past few years.

Anupam Traders is a footwear company with a ecommerce presence of 7 years as brand name: ADI Shoes. A seller with that kind of experience recognizing our growth is testament to the quality of our team's work, as well as our own specific services for new sellers and our ability to help businesses grow.

Multi-Platform Expansion Client

Amazon and Flipkart were our initial clients and one of them earlier had shared that they had seen consistent results and so they had enrolled them in JioMart, Ajio and eBay. The client was impressed by the manner in which the team facilitated him step by step in the process and commented upon it as being very professional from the start.

Relationship Manager Experience

Several clients have pointed to the customized and personal approach they receive from their committed relationship managers at Digibells. One client in particular said that Digibells is different from other agencies because they take the time to attend to each client personally and their account manager regularly provides updates. The client reported that they felt the team was really interested in their business.

Why Digibells Clients Trust Us — Key Reasons Behind Positive Digibells Ratings

So, why are clients continuing their relationship with us – why do so many stay on for extra years? It's all to do with a few key strengths that come up over and over again in Digibells client reviews.

Dedicated Relationship Managers for Every Account

At Digibells, all clients are assigned a dedicated relationship manager, rather than a shared support inbox. Your Manager is familiar with your performance, goals, category and account. They are proactive with information updates, point out potential issues before they become problems, and lead you through each platform change and policy update.

This is a very common component our clients will refer to. So when something goes wrong on your seller account, whether it's a listing suppression, an order metric drop, or a policy warning, it's down to your team's response time to prevent a disaster. Personal attention and quick response time are a must at Digibells.

Quick Customer Support Response

Quick response time is frequently mentioned in Digibells customer reviews. Time is very sensitive in eCommerce: not having your listing up or a slow shipment window can cost you orders and rank in hours. We have a support structure in place so your queries are responded to quickly and not after 48 hours via the ticketing system.

Visibility and Sales Growth Across Platforms

Clients have one main objective when they approach Digibells — to increase their sales. This involves optimizing your list, generating content around keywords, understanding the pricing strategy, managing your ads, and understanding the algorithm used by different platforms to boost your products to the top of the list and generate more conversions.

In numerous Digibells client reviews, the most tangible benefit of our services is related to increased product visibility and sales. We're not only in charge of accounts, we're dedicated to optimizing them each month.

Affordable Plans Designed for Every Seller

One of the constant things I hear in Digibells ratings is that our plans are affordable. When designing our pricing, we wanted new up-and-coming Amazon sellers, as well as established brands selling on other platforms, to be able to use a professional account management service without having to spend a disproportionate share of their sales on agency fees.

Digibells Services — What We Actually Do for Your Business

If you are considering selling using Digibells reviews, it is important to know what we do while we're behind the scenes.

Amazon Account Management

Our Amazon account management service includes complete seller account setup and monitoring, product listing creation with optimized titles and bullet points, A+ content and brand store setup, Amazon PPC campaign monitoring, Buy box strategy, FBA and FBM fulfillment coaching, and monthly performance reports.

Our staff is Amazon certified partners meaning they are trained directly by Amazon on their latest policies, algorithm changes and best practices.

Flipkart Account Management

Our Flipkart services include Flipkart seller registration and onboarding, catalog creation, listing quality enhancement, Flipkart Ads management, order fulfillment monitoring, return and dispute processing, and growth strategy for Flipkart Plus visibility.

Our Flipkart account management team has a deep understanding of the ranking algorithm used by Flipkart, and we leverage this understanding to ensure your products rank better in search results and Flipkart categories.

Quick Commerce — Blinkit, Zepto, Swiggy Instamart

Today the fastest growing channel in the ecommerce space is fast commerce in India. We assist brands in completing their registration on Blinkit, Zepto, and Swiggy Instamart, manage dark stores stock, prepare their product listing for fast commerce search, and monitor the performance on all three platforms from a single layer of management.

Meesho, Myntra, Ajio, JioMart

We also manage full accounts for Sellers on Meesho, Myntra, Ajio and JioMart, each with its own set of requirements, algorithms and seller on-boarding processes. We have real-world experience on all of these platforms and are able to take care of the process from seller registration to catalog management to advertising everything.

Digibells by the Numbers — Why Our Track Record Matters

It is helpful to consider the big picture with any Digibells review when reading since that is what we are building and have been building for 7 years.

7+ Years of Active Ecommerce Operations

We've been in this business before quick commerce was invented, before many of these platforms had their version of seller programs. Our clients gain from that experience, which is why we are able to offer them a service that will last them a lifetime.

1100+ Actively Managed Seller Accounts

We have managed 1100+ accounts at the same time, experienced almost every seller situation from brand new accounts to complex account reinstatement cases to multi-city quick commerce expansions. Our staff has encountered and resolved just about anything.

500+ Happy Clients

Five hundred merchants in 50 different categories and cities have entrusted Digibells with their most precious business asset – their marketplace account. We have many clients who have been with us for several years, updating and upgrading the services they use as their business expands.

1000+ High ROI Marketing Campaigns

Our advertising and marketing team have run more than 1000 campaigns on Amazon Ads, Flipkart Ads and other platform-native ad tools. We track all of our campaigns by return on investment, and not impressions or clicks.

What Makes Digibells Different From Other Ecommerce Agencies

There are numerous ecommerce agencies in India. Here are the qualities Digibells consistently communicates to their clients and customers in their Digibells customer reviews.

Certified Across Multiple Platforms

Our team has certifications from Amazon, Flipkart, Meesho and other marketplaces. This isn't some certificate, it's the latest official guidelines, not advice from the past or guesswork.

Personalized Plans for Every Business

No one size fits all package is offered. Each client receives a plan for their service that is customized to their goals, category, current account status, and growth goals. That's why you can find clients in every category that can get the relevant results from this, whether it's for food, shoes, or clothes.

Transparent Reporting Every Month

Weekly performance reports on the sales data, ranking fluctuation, advertising ROI, and actionable suggestions for each client on monthly basis. You always have a clear understanding of what your team is doing and what the numbers are.

Long-Term Partnership Mindset

We're not looking to register you for a month, then drop you off. We're aiming to be your long-term growth partner, the team you reach out to when you need to launch a new product, expand your reach to a new platform or overcome a problem in your account.

Ready to Experience the Digibells Difference?

If you have read the Digibells reviews on this page and you are seeking to take your ecommerce business to the next level, then we are here to have a conversation with you. If you're just starting out or an established brand aiming to expand your reach to many platforms, we have the tools, the expertise and the dedication to getting you results.